At Vindlo, we aim to deliver your LED wear clothes and shoes as quickly and efficiently as possible. Our streamlined shipping process ensures your glowing style is just a few clicks away. Read on to learn more about our shipping policy.

1. Shipping Locations

We ship to most countries worldwide, bringing innovative LED fashion to your doorstep no matter where you are. If you’re unsure whether we deliver to your location, feel free to contact our customer support team.

2. Shipping Options and Times

We offer multiple shipping methods to suit your needs:

• Standard Shipping:
  
  • Delivery Time: 5-10 business days (domestic)
  • International Delivery: 7-15 business days
• Express Shipping:
  
  • Delivery Time: 2-5 business days (domestic)
  • International Delivery: 5-7 business days

Shipping times may vary depending on your location and customs processes.

3. Tracking Your Order

All orders come with a tracking number, allowing you to monitor your package in real-time. Once your order is shipped, you will receive an email with the tracking details.

4. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your package. During checkout, you’ll see the exact shipping fee before placing your order. We also offer free standard shipping for orders above a specified amount (check our website for ongoing offers).

5. International Shipping

We proudly ship our LED fashion products worldwide. However, please note:

• Customs Duties and Taxes: These are the responsibility of the customer and vary by country.
• Delays: International deliveries may experience delays due to customs clearance or other factors beyond our control.

6. Shipping Restrictions

While we strive to serve customers globally, certain regions may have restrictions on the delivery of LED products. If your order cannot be processed for shipping, our team will notify you promptly.

7. Lost or Damaged Packages

• Lost Packages: If your order is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
• Damaged Items: In case your package arrives damaged, please reach out to us with photographs of the damage within 48 hours of delivery.

8. Changes to Shipping Policy

Vindlo reserves the right to modify this Shipping Policy at any time. Updates will be posted on this page and will take effect immediately.

9. Contact Us

For questions or assistance with your order, contact our customer support team at [email protected] or use the live chat feature on our website.

Thank you for choosing Vindlo. We’re excited to help you shine with our LED wear clothes and shoes!